Privacy disclaimer

Introduction

NV Inside Blinds (hereinafter referred to as “Inside Blinds”) attaches great importance to the secure, transparent and confidential collection and processing of personal data. In particular, Inside Blinds wishes to protect its customers' data against, among other things, loss, leaks, errors, unlawful processing, etc.

Inside Blinds would like to inform you by means of this Privacy Policy about the collection and processing of your personal data, about which data are processed by Inside Blinds, for what reason and about your rights, etc.

Inside Blinds invites you to read this Privacy Policy carefully so that you know and understand Inside Blinds' policy in this area.

By using Inside Blinds' website and services, you confirm that you have carefully read this Privacy Policy and that you accept it without reservation. Inside Blinds reserves the right to amend this Privacy Policy if necessary. Such amendment will be communicated via the website.

Scope of application

This Privacy Policy applies to all activities carried out by Inside Blinds.

Who is responsible for the processing?

Your personal data will be processed by NV Inside Blinds, with its registered office at Ovenstraat 12, 8800 Roeselare and registered with the Crossroads Bank for Enterprises under number 0889.235.325, which you can contact at the following e-mail address: info@insideblinds.com

Inside Blinds acts as data controller and processor in respect of its customers' personal data.

What is personal data?

In accordance with Article 4 of Regulation (EU) 2016/679 of 27 April 2016 of the European Parliament and of the Council on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/AG (General Data Protection Regulation) (hereinafter referred to as “GDPR”), “personal data” is defined as follows:

"any information relating to an identified or identifiable natural person; an identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person".

If this Privacy Policy refers to personal data, reference is made to this definition from the GDPR.

Where does your data come from?

We primarily process the data that you have communicated to us via the contact form on the website, when placing an order and via cookies.

We also collect your data on the basis of the use of our online services or obtained from third parties in performance of a (contractual) relationship with them or with you.

What data is processed?

The following personal data may be processed:

• Surname;
• First name;
• Address details;
• Email address;
• Telephone number;
• Location data;
• Information about your activities on our website;
• Any other personal data provided by you when creating a profile on our website.

Data indicated with a * are required to be communicated within the framework of the execution of an agreement between Inside Blinds and its customers. If a customer objects to the processing of such data, the agreement cannot be continued.

What if you are under 16 years of age?

If you are under 16 years of age, you can only communicate your personal data with the consent of the person who has parental responsibility.

What is the purpose of processing your personal data?

Inside Blinds will process your data for advertising purposes, so that we can send you our newsletter and/or an inspiration package. Your data will also be processed to offer you the opportunity to create an account. For the aforementioned purposes, your personal data are processed on the basis of your consent, which can be withdrawn at any time.

Inside Blinds will also process your data to be able to call or e-mail you if this is necessary for us to carry out our services. In this instance, the legal basis is to be found in the performance of the contract between Inside Blinds and its customers.

Finally, Inside Blinds processes your data for the purpose of optimising its website; for example, Inside Blinds analyses your behaviour on the website in order to improve it and adapt it to your needs and preferences. The legal basis for this can be found in the legitimate interests of Inside Blinds.

To whom do we transfer your data?

Your personal data will be communicated by Inside Blinds to the nearest dealer if this is necessary for the execution of the agreement between Inside Blinds and its customers or to comply with a legal obligation.

Some third parties, to whom the data is delivered, are located abroad (dealers in France, the Netherlands and Luxembourg). These data are transferred to these third parties for the purpose of executing a contract.

What rights do you have?

Right of access and inspection

In accordance with the GDPR, you can, at any time, access your personal data free of charge, as well as determine the purposes for which Inside Blinds uses your personal data.

For this purpose, please send an application to info@insideblinds.com, accompanied by a copy of your identity document.

Right to correction, supplementation, deletion and restriction

You have the right to request Inside Blinds to correct, supplement, delete and restrict your personal data.

You can request the deletion of your personal data in the following instances:

• if the personal data are no longer necessary for the purposes for which these were collected;
• if the consent to process the data is withdrawn and there is no other legal basis for the processing;
• if an objection is made to the processing and there is no other legal basis for the processing;
• if the processing is unlawful;
• if the data must be deleted in order to comply with a legal obligation;
• if the personal data relate to a child and are obtained from an information provider.

You can ask for the deletion of your personal data in the following cases:

• where you have disputed the accuracy of the personal data, within a period that allows Inside Blinds to verify the accuracy of the personal data;
• when the processing is unlawful and you have requested its restriction;
• when Inside Blinds no longer needs the personal data for the purposes for which they were collected, but you need the personal data for the establishment, exercise or substantiation of legal claims;
• when you have objected to the processing of your personal data, pending the answer to the question whether Inside Blinds has legitimate grounds that outweigh your own.

Inside Blinds may refuse the removal or restriction if the personal data are necessary for compliance with a legal obligation, the performance of an agreement or its legitimate interest, and as long as these data are necessary for the purposes for which they were collected.

Any request for correction, supplementation, deletion and restriction should be addressed to info@insideblinds.com

Right to object

You also have the right to object to the processing of your personal data for serious and legitimate reasons. However, you cannot object to Inside Blinds processing personal data that are necessary for the execution of a legal obligation, the performance of an agreement or its legitimate interest and this for as long as these data are necessary for the purposes for which they were collected.

If personal data are processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you. The personal data will then no longer be processed for these purposes.

The right to transferability of data

You have the right to obtain your personal data processed by Inside Blinds in a structured, accessible and machine-readable form and/or to transfer them to another data controller.

Right to withdraw consent

To the extent that the processing is based on your prior consent, you have the right to withdraw such consent. These personal data will then only be processed if Inside Blinds has another legal basis.

Automated decision making

Based on the personal data you provide, a fully automated assessment is made with regard to establishing and maintaining a customer relationship.

The elements that form the basis of this assessment are the existing contacts, the payment data, the deadlines for payment and the volume of orders.

You have the right to express your views on this assessment. If you wish, both the decision and your position can be discussed.

How long is your data stored and processed?

Your data will be stored as long as necessary for the purposes of processing and longer if required by law.

Security and confidentiality

Inside Blinds applies strict standards to protect the personal data under its control from unauthorised or unlawful processing and from accidental loss, destruction or damage. Inside Blinds has therefore developed security measures that are appropriate from a technical and organisational point of view (such as encryption, firewalls, access controls, strict selection of staff and suppliers) in order to eliminate the destruction, loss, falsification, alteration, unauthorised access or accidental disclosure to third parties of collected personal data as well as any other unauthorised processing of such data.

In the unlikely and unfortunate event that your personal information under Inside Blinds' control is compromised by a breach of computer security, Inside Blinds will act promptly to identify the cause of such a breach and will take action through appropriate remedial measures. If necessary, Inside Blinds will notify the Data Protection Authority of this incident.

Can your rights be restricted?

The exercise of your rights may be restricted on a number of grounds, in accordance with Article 23 of the GDPR. These are guarantees of:

• National security;
• National defence;
• Public safety;
• The prevention, investigation, detection and prosecution of criminal offences or the execution of criminal sentences;
• Other important public interest objectives;
• Protecting the independence of the courts and judicial proceedings;
• The prevention, investigation, detection and prosecution of violations of professional codes for regulated professions;
• A supervisory, inspection or regulatory task related to the public interest;
• Protection of the individual;
• Collection of civil claims.

Cookie policy

Cookies

Inside Blinds uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website.

Inside Blinds uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferences are remembered. These cookies are also used to make the website work properly and to optimise the site. In addition, we place cookies that track your browsing behaviour so that we can offer tailor-made content and advertisements. When you first visited our website, we informed you about these cookies and asked you for your permission to place them. You can unsubscribe from cookies by configuring your internet browser so that it does not store cookies anymore. In addition, you can also delete all information previously saved via your browser settings.

Explanatory note

Cookies are placed on the Inside Blinds website by third parties. These are, for example, advertisers and/or social media companies. The following categories of cookies are used on the website.

Strictly essential cookies

These cookies are essential for navigating the website and using its functions. Without those cookies, requested services such as remembering your login details or the items in your shopping basket cannot be provided.

Performance cookies

These cookies collect anonymous information about how people use our website. For example, we use Google Analytics cookies to find out how customers arrive at our website, how they browse or use our website and what can be improved such as navigation, shopping experience and marketing campaigns. The data stored by these cookies does not contain any personal information that could identify you.

Functional cookies

These cookies remember choices you make, such as the country you are visiting the website from, language choice and search parameters like size, colour or product line. This information can then be used to provide you with an experience more in line with your choices and to make a visit more targeted and enjoyable. The information these cookies collect can be made anonymous. These cookies cannot track your browsing activity on other websites.

Social media cookies.

These cookies make it possible to share what you have done on the website on social media such as Facebook and Twitter. We have no control over these cookies. Please refer to the respective privacy policy for information on the operation of the cookies in question.

Google Analytics

We also use third-party services such as Google Analytics to collect information about visitors to our website. This information is aggregated to determine the number of visits, average visit duration, pages viewed, etc. We use this information to measure website usage and to improve the content and value of our website. More information about how Google processes your information can be found on the privacy page

Use of log files

The Inside Blinds website automatically collects certain information about visitors to its website, including the Internet Protocol (IP) address of your computer, date and time of access to the website, the Internet address of the website from which you linked to the Inside Blinds website, the IP address of your Internet Service Provider, the operating system, the sections, information and pages of the website that you visited or viewed, as well as the material that you forwarded or downloaded from the website.

This technical information is used to manage the website, to optimise the website and Inside Blinds' services. In addition, this data may be used for historical, statistical or scientific purposes. The technical data stored may be passed on to third parties and may be permanently stored for future use.

Questions or complaints?

If you have any questions or comments, you can always contact Inside Blinds at the following email address: info@insideblinds.com

If you have any complaints, you can also contact the Data Protection Authority at the following e-mail address: contact@apd-gba.be or by post to the attention of the GBA, Drukpersstraat 35, 1000 Brussels.